Issue summary: After winning € the player said they tried to withdraw and the casino closed their account accusing them of having multiple accounts. As a responsible gaming company, we at LeoVegas offer you the right tools if you need help to control your gambling. Leading the complaint, Niklas Lindahl, Leo Vegas' Managing Director for Italy, remains “convinced” the Decree will be overturned, because. After testing that, we did not locate any significant issues that. Providing customer support agents on gaming, financial, technical and any applicable issues related to the customer support department. Find out why we think it's very good and learn more about it. The challenger mindset is our driving force. Follow up any previously escalated cases, issues. Good morning. New players will be greeted by a roarsome. Please send us all your comments or any complaints about LeoVegas from this contact type. The player's received a bonus with unspecified bonus term conditions. At LeoVegas Group, success is all about taking responsibility, delivering results and winning through teamwork. The complaint was rejected as the player did not respond to us. Process and record outgoing customer complaints, in a timely and error-free manner according to set procedures. Read our review of LeoVegas Casino IT, its players complaints and other factors. Interpreting and analysing data sets from customer accounts, following key patterns and trends that may indicate problem gambling. On today's agenda: Maine's regulations have been finalized. But operators are unhappy with Vermont. Working together with. . Monitoring player behaviour.