The player from Malta experienced a delay in the account verification process due to confusion with the address format. . During this extended waiting time. The withdrawal policy dictates that members may be required to verify their identity before a cash withdrawal can be made from their account. I sent them my personal information for the verification process. It will take between business days for the. In addition to the age and identity verification processes set out above, at a later date we may also undertake further verification steps to ensure that all. For Gold VIP members (casino only), we will endeavor to process withdrawal. You can check the withdrawal timeframe at. In my experience, the gameplay checks usually take hrs but it depends a lot on the provider. , it's still in the awaiting process. Please wait up to a total of business days. casino states that their verification process usually takes up to 72 hours. Regarding the poker site, they are very correct in the payouts it's a little more difficult to verify the account, but after the verification. We are happy to see that your account is now verified and all payments were released as well. Withdrawal requests are processed three business days from the date of request. The player from Italy had won approximately euros and had successfully submitted documents for verification. 8 days seems a long time! Mark.