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Kindly note that we have received a request for a refund from you as you have stated that you are excluded on our sister website Spin Casino. [HOST] › Forums › Home › Bettors Chitchat. To complete the self-exclusion form, please click. The complaints. Read. Their terms and. [HOST] › irl › policies › responsible-gaming. The player had reported that the withdrawal was completed on the casino's side, but the funds were not reflected in his bank account. Hi My issue is about whether a request by email to permanently self-exclude from an online bookie - in this case Betway, is sufficient to. | Read Reviews out of I saw Jamie's post on betting. Follow the complaints process when you submit your complaint. There are no exceptions to this rule and all players must verify their identity in order to. Hi My issue is about whether a request by email to permanently self-exclude from an online bookie - in this case Betway, is sufficient to. Your experience can help others make better choices. 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