LeoVegas player complains about unspecified issues
Follow up any previously escalated cases, issues.
Leading the complaint, Niklas Lindahl, Leo Vegas' Managing Director for Italy, remains “convinced” the Decree will be overturned, because. The player's received a bonus with unspecified bonus term conditions.
Interpreting and analysing data sets from customer accounts, following key patterns and trends that may indicate problem gambling. Monitoring player behaviour.
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Please send us all your comments or any complaints about LeoVegas from this contact type. After testing that, we did not locate any significant issues that.
Process and record outgoing customer complaints, in a timely and error-free manner according to set procedures. The challenger mindset is our driving force. On today's agenda: Maine's regulations have been finalized. New players will be greeted by a roarsome. But operators are unhappy with Vermont.
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Issue summary: After winning € the player said they tried to withdraw and the casino closed their account accusing them of having multiple accounts. The complaint was rejected as the player did not respond to us.
Providing customer support agents on gaming, financial, technical and any applicable issues related to the customer support department.